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Control Room Management

An Interactive 5-Day Training Course

Control Room Management

Enhancing Operational Control, Decision-Making, and
Risk Management in High-Reliability Environments

NASBA
Online Schedule
Date Venue Fees
26 - 30 Jan 2026 Online $ 3,950
25 - 29 Jan 2027 Online $ 3,950

Introduction

This Control Room Management training course is designed to strengthen the operational, supervisory, and decision-making capabilities of professionals responsible for managing control room environments in safety-critical and high-reliability operations. Control rooms play a central role in monitoring processes, responding to abnormal situations, and maintaining operational stability across industries such as oil and gas, power generation, utilities, manufacturing, and infrastructure.

Participants will explore best practices in control room organisation, human factors, alarm management, shift handover, incident response, and performance monitoring. The GLOMACS training course focuses on how control room leaders can reduce operational risk, improve response effectiveness, and support safe, compliant operations.

  • Roles and responsibilities of control room leadership
  • Human factors and situational awareness
  • Alarm management and communication discipline
  • Decision-making during abnormal and emergency conditions
  • Improving control room performance and resilience

Objectives

At the end of this training course, you will learn to:

  • Understand best practices for effective control room management
  • Strengthen situational awareness and decision-making
  • Apply human factors principles to reduce errors
  • Improve alarm handling and shift handover
  • Lead control room teams for safe operations

Training Methodology

This training course uses structured presentations, operational frameworks, facilitated discussions, scenario analysis, and guided reflection to strengthen control room leadership and operational effectiveness.

Organisational Impact

This training course will help organisations:

  • Improve operational reliability and control room performance
  • Reduce incidents linked to human error
  • Strengthen safety and compliance outcomes
  • Enhance coordination between field and control room teams
  • Improve incident response effectiveness
  • Reinforce a strong safety culture

Personal Impact

Participants will gain:

  • Increased confidence in control room leadership
  • Improved communication and decision-making skills
  • Better management of abnormal situations
  • Enhanced situational awareness
  • Stronger understanding of human factors
  • Practical tools for operational excellence

Who should Attend?

This GLOMACS Control Room Management training course is ideal for professionals involved in control room operations, including:

  • Control Room Supervisors and Shift Leaders
  • Operations and Production Supervisors
  • Panel and Senior Operators
  • Process and Operations Engineers
  • HSE Professionals
  • Managers in safety-critical operations
Course Outline
Day 1

Fundamentals of Control Room Management

  • Role of control rooms in modern operations
  • Control room leadership responsibilities
  • Safety-critical operations overview
  • Control room organisation and discipline
  • Field and control room interfaces
  • Performance standards and expectations
Day 2

Human Factors and Situational Awareness

  • Human factors principles
  • Workload and fatigue management
  • Situational awareness development
  • Error prevention strategies
  • Managing distractions
  • Supporting operator performance
Day 3

Alarm Management and Communication

  • Alarm management principles
  • Alarm prioritisation and rationalisation
  • Effective communication protocols
  • Information flow during operations
  • Shift handover best practices
  • Control room coordination
Day 4

Decision-Making and Incident Response

  • Decision-making models
  • Managing abnormal operations
  • Incident escalation and leadership
  • Emergency coordination
  • Learning from incidents
  • Maintaining control under pressure
Day 5

Performance Improvement and Resilience

  • Monitoring control room KPIs
  • Continuous improvement approaches
  • Integrating safety and efficiency
  • Leadership behaviours
  • Operational resilience strategies
  • Personal action planning
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers

Endorsed Education Provider

NASBA
Options & Brochure
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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