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ICS 300 Incident Command System

An Interactive 5-Day Training Course

ICS 300 Incident Command System

Understanding the Dynamics that Gives the Crisis Leader the Ability to Manage Potential Risks during Emergency Situations

NASBA
Classroom Schedule
Date Venue Fees
14 - 18 Sep 2026 Dubai $ 5,950
28 Dec - 01 Jan 2027 Dubai $ 5,950

Introduction

Crisis Management Team (CMT) and Emergency Response Team (ERT) Leaders need access to the right information, at the right time, and at the right level of detail, to make the right decisions. The value of good crisis leadership has been proven over past years. It is accepted that the increasing range of potential incidents and emergencies which could affect business, disrupt production and affect global reputation are becoming increasingly complicated.

This ICS 300 Incident Command System training course will teach you that strategic crisis management is the identification, selection and implementation of yours, and the organisation’s goals and objectives, and how utilising your authentic Leadership qualities you will be able to deliver great outcomes so successfully dealing with any Crisis. This training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organisations before, during, and after a crisis or emergency.

It is important to understand that situational awareness in crisis situations — being aware of one’s surroundings and identifying potential threats and dangerous situations — is more of a mindset than a hard skill. Because of this, situational awareness is something that should be practiced by not only highly-trained government agents or specialized security teams, but by all professional involved with crisis management.

This GLOMACS ICS 300 Incident Command System training course will highlight:

  • How to be successful in the critical areas of Emergency Response
  • Utilising the Five Levels of Leadership to get the maximum from your Teams
  • Various characteristics you need to learn to be an effective Crisis Leader
  • How to avoid mis-management and so make a bad situation worse
  • Rapidly establishing options, making judgements, redefining standards
  • Analysis of the human factor, psychological readiness, discipline & leadership

Objectives

By the end of this GLOMACS ICS 300 Incident Command System training course, participants will be able to:

  • Acquire an in-depth knowledge of Strategic Crisis Management
  • Develop strategies so you and your team respond efficiently and effectively
  • Analyse Five deadly leadership behaviours and Six winning strategies in a crisis
  • Implement the Five major functional areas of Incident Command Systems
  • Plan for more beneficially rewarding multi-agency exercises
  • Effectively use advanced techniques that will improve leadership performance at that critical time
  • Understand individual and collective psychology and organisational dynamics in crises and emergencies
  • Analyse and make rational decisions in before, during and after crises and emergencies
  • Lead teams and organisations in crises and emergencies
  • Solve problems and manage crises and emergencies

Training Methodology

Delegates will learn by active participation through inspiring presentation tools and interactive techniques presented in a lively, enthusiastic and interesting style. Delegates will take part in practical exercises, case studies, and an EMS step-by-step practical workshop.

This dynamic training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.

This fully participative and enjoyable event will enhance your leadership capabilities through assessments, syndicate role playing, group discussions, crisis communication skills and team problem solving challenges. Seminar materials such as exercises, check-lists, formats and templates will be included and will be of use to you and your team on your return to your office.

Organisational Impact

This ICS 300 Incident Command System training course can have significant organizational benefits and impact, including

  • Improved safety and security
  • Reduced risk and liability
  • Enhanced operational resilience
  • Improved organizational reputation
  • Improved regulatory compliance
  • Enhanced employee morale

Overall, this training course on ICS can help organizations to better prepare for and respond to critical incidents, minimize the impact of such incidents on their operations and reputation, and improve safety and security for their employees, customers, and assets.

Personal Impact

This ICS 300 Incident Command System training course can have significant personal benefits and impact, including:

  • Improved personal safety and security
  • Enhanced problem-solving and decision-making skills
  • Greater confidence and preparedness
  • Increased career opportunities
  • Personal satisfaction

Overall, this training course on ICS can provide individuals with the knowledge, skills, and confidence necessary to enhance their personal safety and security, improve their problem-solving and decision-making abilities, and potentially open up new career opportunities.

Who should Attend?

This GLOMACS ICS 300 Incident Command System training course is suitable to a wide range of professionals but will greatly benefit:

  • Fire Management Professionals
  • Security Management Professionals
  • Policing and Military Professionals
  • Health, Safety and Environment personnel
  • Operation, Asset and Facility Professionals
  • Risk, Marketing and Insurance Professionals
  • Designated Incident, Emergency and Crisis Response Professionals
  • Line Managers and Supervisors and other professionals wishing to appraise their comprehension of Emergency Response
  • Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject
Course Outline
Day 1

Evaluate, Mitigate and Responding to Challenges

  • Understanding Strategic Crisis Management
  • Consider the complete range of risks to your organisation
  • CMT and ERT - Roles & Responsibilities
  • Issues management, master this before it becomes a Crisis
  • Who else inside and outside the organisation should be involved
  • Five deadly Leadership behaviours & Six winning strategies
  • Understanding 'denial-curve' and 'group-think' syndromes
Day 2

Planning & Security – Who and What Else Should be Considered

  • Security Management & Asset Protection
  • Why some companies fail, and others survive
  • Based on the previous module, self-evaluation questionnaire
  • Developing, improving & implementing Emergency Response Plans
  • Business Continuity Management (BCM) Strategies
Day 3

Crisis Communications & Incident On-Scene Management

  • Incident Command Systems (ICS)
  • Emergency Communication Centres, avoiding the ten most common mistakes
  • Reputation Management - Managing Social Media
  • Command and Control Issues. Operational, Tactical and Strategic
  • On Scene Crisis Management, essential elements for success
  • Developing and Implementing Emergency Plans
  • Crisis Management and Communications. Emergency Centre/s
  • Developing and implementing a Business Continuity Management (BCM) strategy
Day 4

Creating A Crisis or Incident Plan

  • What is Crisis Management?
  • Why do you need a plan and what should be in it?
  • The Planning Process & Vulnerability Audit
  • Alerting Procedures
  • Response Structures - A look at putting together the necessary systems, teams and facilities to meet the threat.
  • The 20 Most Common Mistakes in Crisis Management - Why do you need a plan?
Day 5

Crisis Management Plan Testing, Training and Exercising

  • Program of learning and of validating plans and procedures
  • How to get advantageous results from an exercise
  • Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
  • Critique report writing, executive summaries and key recommendations
  • Closing the loop. Implementing recommendations, continuing the process
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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