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Improving Police and Community Relations

An Interactive 5-Day Training Course

Improving Police and Community Relations

Managing Relationships between Communities and Police Forces

NASBA
Online Schedule
Date Venue Fees
30 Nov - 04 Dec 2026 Online $ 3,950

Introduction

Successful partnerships between police and community members are built on trust and successful communication and engagement. This Police and Community Relations training course aims to provide law-enforcement personnel with hands-on knowledge on how to communicate best and work with communities through trust, empathy, and collaboration. 

This training course will focus on managing community stakeholders, enhancing (soft) communication skills, and preventing conflict whenever possible.

This GLOMACS training course will highlight:

  • The reasons why working with communities is essential
  • Different approaches to community engagement
  • How developing your soft skills can help you convey messages that resonate

Objectives

This Police and Community Relations training course intends to provide its participants with fundamental knowledge of what Community Relations Management is and how to effectively apply it in a law-enforcement context.

At the end of this training course, you will learn to:

  • Better understand the role of police officers in managing community relations
  • Develop meaningful stakeholder engagement techniques
  • Learn how to communicate clearly and with empathy

Training Methodology

Participants will perfect the required skills to develop and implement Community engagement plans through a wide range of instructional methods, including examining various case studies, reviewing published studies, group discussions with maximum delegate participation covering current situations and practices, and finally, lecturing by an experienced practitioner.

Organisational Impact

Organisations will gain:

  • A workforce able to effectively engage and work with community members
  • Increased trust and legitimacy via the application of methods and concepts learned during the course
  • Stronger relationships with the communities which will likely contribute to a sense of cooperation and well-being for both community members and law enforcement officers

Personal Impact

Delegates will personally gain:

  • In-depth knowledge of Community Relations
  • The ability to convey messages effectively
  • Increased skillsets in stakeholder management
  • Increased recognition by community stakeholders as a collaborative partner

Who should Attend?

This GLOMACS training course is suitable for a wide range of professionals at all levels of organisations who want to develop new knowledge and skills to succeed in a rapidly evolving environment but will greatly benefit:

  • Community liaison officers
  • Members of the police force (blue collars)
  • Senior management in the police bodies wanting to make a difference in their community relations
Course Outline
Day 1

The Communities We Operate In

  • What is Community engagement?
  • Defining the community involvement mission
  • Identifying key stakeholders
  • Stakeholder expectations of police
  • Assessing impacts and pre-empting risks
  • Reputational impact
Day 2

Practical Steps for Community Engagement

  • Developing engagement programmes
  • Engagement techniques
  • Supporting communities
  • Building trust and establishing legitimacy
Day 3

Communication Essentials

  • Exploring the soft skills
  • Communication styles
  • Top tips for better communicating
  • Conflict resolution techniques
Day 4

Public Speaking

  • Exploring the tone of voice
  • The use of body language and non-verbal communication
  • Connecting so your audience will listen
  • Structuring the message
Day 5

Meetings and Feedback

  • Organising meetings within the force
  • Meetings with community leaders
  • Giving and receiving feedback
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

Options & Brochure
Related Categories
Police and Law Enforcement
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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