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Major Emergency Response Management

An Interactive 5-Day Training Course

Major Emergency Response Management

Planning, Leadership & Communication

NASBA
Classroom Schedule
Date Venue Fees
04 - 08 May 2026 London $ 5,950
27 - 31 Jul 2026 Dubai $ 5,950
31 Aug - 04 Sep 2026 London $ 5,950
30 Nov - 04 Dec 2026 Dubai $ 5,950

Introduction

This Major Emergency Response Management training course provides you with answers so that when facing a major interruption, you may still maintain your service, keep your customers, suppliers, investors and employees informed and updated.  Moreover, it provides answers on how to protect your good reputation and image.

Case studies from around the world prove that with any Major Emergency, regardless of cause, there has to be proven, open and transparent corporate Emergency Response systems in place. Without such systems an effective grasp of command and control will be impossible. How this is reflected to your stakeholders will be critical to your survival. Hence, the importance of leaders getting the all important ‘Corporate Communications’ right the first time should never be underestimated.  

This GLOMACS Major Emergency Response Management training course will feature:

  • How to have an effective and ‘validated’ Emergency Response Plan in place, ‘before the day’
  • Checklists on how to deliver accurate information, at the right time, with the right message
  • How to turn the Emergency to your advantage, enhancing your image post-event
  • Numerous guidelines on how you and your team will always be prepared for the next event
  • Comprehensive plans & checklists that will make crucial decision-making process easier

Objectives

By the end of this Major Emergency Response Management training course, participants will be able to:

  • Understand all the elements which are commonly encountered in a Major Emergency
  • Understand the discharging of corporate responsibilities in a Major Emergency
  • Develop the execution of decision making processes between all your stakeholders
  • Apply co-ordinated planning, training, exercising and team development
  • Develop an in-depth knowledge of high-performance Major Emergency communications

Training Methodology

This dynamic training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.  This includes the use of self-assessments and awareness tools along with role playing and group activities enhancing leadership capability when planning for and responding to a Major Emergency.

Who should Attend?

This training course is designed for those whose actions and decisions have critical implications for their organisation and those who wish to further develop their Emergency Response, Communication and Leadership capabilities. In most organisations this emergency response and strategy process extends to all Supervisors, Managers, Shift Superintendents and Team Leaders.

This GLOMACS Major Emergency Response Management training course is not limited to but suitable to a wide range of professionals but will greatly benefit:

  • Health, Safety & Environment (SHE) Professionals
  • Fire, Safety & Security Professionals
  • Designated members of Emergency Response and Crisis Management Teams
  • Operations Personnel
Course Outline
Day 1

Developing Major Emergency Response Plans and Techniques for the 24/7 World

  • Who and what should be involved in an Emergency Response programme?
  • Consider the number of stakeholders in a Major Emergency
  • What preparations are necessary in the planning/pre-emergency stage?
  • What can cause an Emergency and what is the potential life cycle?
  • Consider the full range of potential emergencies, classifications and types of plan
  • Workshop – Preparation of an Emergency Response Plan
Day 2

Implementing Coordinated Command and Control Techniques

  • The Auditing Process - Self-Evaluation questions and Syndicate questions
  • Managing the Emergency Response, Strategic, Tactical & Operational
  • Decision making in Critical situations, Emergency Communications/Operations Centres
  • On-scene management - What are the leadership and communication issues?
  • Business Continuity Management (BCM) - Identifying the essential core functions?
  • Following a major disruption, what are your recovery priorities?
Day 3

Minimising Company’s Risk, Protecting & Enhancing Company’s Reputation when a Major Emergency Hits

  • Understanding how the media reacts to risk and why is this important
  • The Toolkit – best practice examples in protecting your Reputation
  • Media Management Guidelines and the Communications Checklist
  • How good communication can help prevent a Major Emergency becoming a Crisis
  • Workshop - Provide a media statement for the CEO in response to a given scenario
  • Managing the Human Aspects of Emergency Response
Day 4

Crisis Communications, Who is the Source, should I Believe them?

  • The myths and realities of Crisis Communication Strategies:
  • What do we know about the event? How do we communicate effectively?
  • How do we make our two-way communications meaningful using Social Media?
  • Alerting and Warning Stakeholders
  • Case Study – Pemex, Mexico City
  • Workshop & Role Play – Handling a Major Emergency
Day 5

Plans that have not been Validated are just Paper

  • Case Studies, when it all goes wrong
  • Exercise Design for the Emergency Response and Crisis Management Teams
  • Types of exercise, benefits, advantages and potential disadvantages of each
  • The Essential Point Agenda for the de-brief
  • Final Report, implementing the key recommendations, closing the loop
  • Develop an action plan of learning from incidents, drills and exercises
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
Related Courses
Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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